Sign it in a few clicks. Posted February 1 . The cancellations for the two vessels come during a busy time for Princess Cruises, which is still gradually bringing its fleet fully back to service. We booked Majestic April 2 and cabins were scarce on that booking. What happens to my FCC if the voyage I used it on is cancelled by Princess?The Future Cruise Credit will go back onto your profile and you can re-use it before the expiration date. In some cases, if you use insurance to cancel the cruise, it can be used up to a year later. PRINCESS CRUISES. Princess New Cancellations as of March 14th 2022 By LACruiser88, March 14 in Princess Cruises Share Followers 6 1 2 Next Page 1 of 2 LACruiser88 Rare 2k October 4, 2012 Woodland Hills, Ca. We pride ourselves on providing guests with great service. Baggage/Personal Effects: Up to $1,500 ($3,000 with the Platinum plan) if your stuff is lost, stolen or damaged. Powered by Invision Community. Cruises or cruise portion of cruisetours 3-6 days: $15pp for inside/oceanview and $25pp balcony/suite; 7-10 days: $25pp for inside/oceanview and $50pp balcony/suite; 11-16 Days: $75pp for inside/oceanview and $100pp balcony/suite; 17-44 Days: $125pp for inside/oceanview and $150pp balcony/suite. With the extension of our Book with Confidence program, were giving cruisers the confidence to book a summer vacation now, knowing they have flexibility in case they need to alter their plans.. If you need to cancel for specified reasons outlined in the Cancellation Fee Waiver section of the plan, youll receive a refund of your cancellation fees. The cruises would also be offered not with the Diamond Princess, but with Discovery Princess or Crown Princess. Has anyone even heard any rumors as to whether Princess may extend the Dec 31, 2022 deadline for using FCC's? Our friends didnt purchase Princess protection and they ended up having no issues due to the recent changes to cancellations brought about by Omicron. Link to post Share on other sites. Sounds logical. NEEDED Show Coupon Code LauraS However, like others in the global travel industry we have experienced some labor challenges.. In no situation shall a guest be entitled to a refund greater than the refund amount retained by Princess Cruises. These may include different deposit amounts, different payment and cancellation conditions including non-refundable deposits and fares. . Future Cruise Deposits must be used within two years from the date of purchase or the deposit amount will be refunded to the original form of payment. That was my biggest concern since I figured we might not be able to use an FCC, especially if it expired the end of 2022. The program allows guests to change their vacation plans up to 30 days prior to the day of departure, receiving cancellation fees as a future cruise credit. Senior Editor, News and Features. 24/7 Worldwide Travel Assistance Services3(Non-insurance services provided by LiveTravel). Life is unpredictable but you can rely on Princess Vacation Protection. . WE will let the FCC sort itself out. Happy to say that all of the FCCs were in my account by Friday, and the cost of the government taxes have been refunded to my credit card. We know you were looking forward to sailing with us, and we apologize and share in your disappointment over these cancellations. Some lines, however, may still require one or more protocols to be adhered to, either on a. For the latest Princess COVID-19 health protocols, please visit https://www.princess.com/plan/cruise-with-confidence/cruise-health/. LACruiser88, March 14, 2022 in Princess Cruises. When my TA contacted Princess last Monday, she was told that PVP is 30 days, but that Cruise with Confidence now allows for cancellations due to having covid or even just covid concerns due to the new variant, and CwC can now be used until 5 days in advance. My question is has anyone used that provision to cancel "on their own", such as they just changed their mind after paying the final payment? We'll send you a weekly newsletter to your inbox. To make a refund request please e-mail our contact center. I was told by my TA that that amount would be issued within a few months as a. More Cancellations: Due to a full ship charter on Regal Princess on July 30, 2022, we will be cancelling the following cruises: The Best of the Mediterranean 21-day cruise departing July 16, 2022 Mediterranean with Greece Isles, France & Turkey 14-day cruise departing July 23, 2022 The Best of the Mediterranean 21-day cruise departing July 23, 2022 Mediterranean with Greece . Youll get everything youve paid back, either as a refund or FCC? In fact it was the opposite. I just canceled a cruise we were supposed to be on January 31st. No surprises there. I will begin doing that in another week or so. Our Panama trip on the Ruby just died and the replacement is on the Emerald which does not show many suites available. In our case we had cancelled cruise and chose a Replacement cruise from Princess list. Captain's Circle Loyalty Tiers Cruise Advice Top 10 New Cruiser FAQ Cruise Destinations Destinations Overview Alaska Asia Australia & New Zealand Then I get an email that my Royal Princess Sydney to Hong Kong is canceled for the 2nd time. When you see the Future cruise credits posted, click on details and it shows the sail by date. These FCCs can be used against any holiday that is on sale at the time of booking. Q: What if my spouse gets COVID-19 right before the cruise and we can no longer sail? Cruise with Confidence is 30+ days prior to sailing, and needs someone to be Covid Positive within 30 Days? We canceled our Feb 3 Grand Princess cruise out of LA last Monday, which was 31 days out.. We had the option of using our Platinum PVP insurance and getting the final payment money returned to our credit card, but we would lose the cost of the insurance. With the complexities of international air travel and border closures, it is with a heavy heart that we have to continue to cancel select cruises. Daily gratuities are not included and are added to your onboard account each day. You will be able to leave a comment after signing in, By Cancellation Fee Waiver1(Non-insurance features provided by Princess Cruises). Free expert cruise tips and news from Cruise Hive! (Onboard credit is only applicable to guest 1 or 2 on a booking and is not applicable to upper berth guests). The March 12th, 19th, and 26th 2022 sailings for Sky Princess have all been removed from the Princess system pending redeployment. Thats no fun. Just as sister ship Regal Princess, Royal Princess guests will have two options to choose from. Discovery Princess Cruises from Los Angeles Departing through March 20, 2022 View Details & List of Affected Cruises (PDF) Select Cruises from Australian Ports on the Following Ships: Coral Princess through January 17, 2022 Royal Princess through March 9, 2022 Sapphire Princess through April 8, 2022 book by Dec 31/22 for cruise up to November 30/23. I keep reading that some of the people who have cancelled cruises outside the 30 day limit have been given a FCC deadline of Dec 2023. Princess Cruises' Book with Confidence Policy NEW [Temporary] Policy: Cancel up to 30 days before you sail, and get your cancellation fees back as a Future Cruise Credit (FCC). The famous Copper River Princess Wilderness Lodge, which is used as part of cruisetour, is going to be closed from June 17 due to staffing issues, something which has proved to be an ongoing issue across the entire travel industry. Princess Cruises Extends Book with Confidence Policy Offering More Flexibility for 2022 Summer Vacations Book with Confidence is now extended to summer 2022 sailings, including all. Got it thanks, we did decide to cancel and rebook using CwC. This included that first five-night voyage that included visits to San Francisco in California and Ensenada in Mexico. My cancellation notice shows for each of us 1/2 of the cruise fare and the cost of insurance as cancel fees, now I need to stay on top of it and make sure these fees do indeed turn into FCC. ALL RIGHTS RESERVED. The cruise line canceled California and Mexico sailings on its Ruby Princess ship as well as Caribbean sailings on the Caribbean Princess through Aug. 21. Was told the insurance is part of the cancellation fees which will be turned into Future Cruise Credits. Nothing for the Royal. We were booked on the Majestic, 4/4/23, 28 day, Sidney to LA voyage. Q: What if I find out I was exposed to someone either on my way to my cruise or during the cruise, and I end up being isolated in my cabin for part or all of the voyage?A: PVP provides reimbursement for the days you are confined to your cabin if the confinement is ordered by a medical professional. The cruises include departures out of Hong Kong, Brisbane and Sydney. [CDATA[ If you want to receive all your money back with no penalty, you must cancel your Princess cruise ship reservation at least 60-to-120 days before your departure date. Princess Cruises' Refund* and Cancellation Policy for COVID-19 Plan a Cruise Find Cruises & Cruisetours Cruise Deals Learn About Cruising Cruise with Confidence New to Cruising Why Princess? If you need to interrupt your trip due to a covered reason such as an illness or injury, you are eligible for reimbursement of prepaid cruise/land arrangements made through Princess and/or the cost of one-way airfare to get you home. The ship's Europe schedule will begin with a 12 . Princess may sometimes also elect to award a good-will FCC, or bonus FCC. So if anyone knows how I can get that date moved to Dec 31 2023 let me know. Well our cruise went down in price considerably after we paid our final payment. Bottom line, based on my experience last week, if your cruise is coming up soon and you are hoping not to lose the cost of your PVP coverage, be sure to cancel before 30 days at this time. Princess Cruises, Royal Caribbean, NCL, and Carnival are allowing passengers to cancel and reschedule cruises for January 2022. Princess Vacation Protection Standard To obtain your state-specific Certificate of Insurance providing the terms, conditions and exclusions of the certificate, visit PVP Standard. In my case (I think I mentioned above, but here it is again): I had paid a non-refundable deposit of $200 about a year prior for our Feb 2022 cruise plus EZ-Fare , and bought PVP Platinum insurance in June. FCCs must be used before their stated expiration (book by and sail by) date. All Rights Reserved. You can also visit our Frequently Asked Questions. Captains Circle members who have achieved Ruby, Platinum or Elite status who elect to purchase Standard PVP automatically receive a complimentary upgrade to PVP Platinum; well pay the difference in plan cost on your behalf. CC Help Jenn No replacement cruise was offered for mine. CC Help Jenn If you dont book during that time, well automatically refund the FCD to the credit card used to purchase the deposit. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. . Reason beingcruise with confidence refunds the insurancewhile the other actually utilizes the insurance so no refund. Guests will automatically receive the FCC if the refund option is not chosen. The ships first return voyage will now depart San Diego on November 13 on a seven-night itinerary including calls to Loreto, La Paz, and Cabo San Lucas. We strongly recommend that all eligible guests be up to date with their COVID vaccines. Even though some cruise lines have already resolved their staff shortages, for Princess Cruises, the situation has forced the cancellation of 11 voyages. Learn all about our flexible booking options and sailing with peace of mind. FCCs may be applied as a form of payment towards your balance due and therefore, in accordance with our passenger contract, FCCs are subject to cancellation fees. Started August 27, 2021, By So even with your non-refundable deposit, you dont expect to be out any money at the end of the day? Received Princess notification of my cruise they cancelled. I think Princess also calls it Book With Confidence. Since the start, it's been our aim to provide the latest cruise news covering all the major cruise lines. Any pre- or post-cruise transfers between the airport and pier will automatically be transferred to the replacement voyage. You can purchase a Future Cruise Deposit (FCD) on board as part of our Future Cruise Deposit Program. Need help? If you need to cancel for any reason not listed in the plan, under the Any Reason Cancellation Enhancement feature, youll receive 75% of the cancellation fee amount in the form of future cruise credits under our Standard plan and 100% under the Platinum plan. Cancellation fees will be deducted from any used FCCs prior to being returned to the guests My Princess Account (if applicable). Princess Cruises Announces Brand New 2023-2024 Itineraries, Photos Reveal Progress at Carnival Cruise Lines New Port, Cunard Line Unveils Historical Photo ExhibitionFrom Past 100 Years, Royal Caribbean Cuts Back on Housekeeping Service, Fourth Carnival Cruise Ship Will Be Based Out of Galveston, Texas. We were on the April 2020 cruise from Sydney to LA which was canceled due to the pandemic. Sapphire Princess Cruises Canceled It's another round of cancellations from Princess Cruises, and this time it's for the Sapphire Princess. Looks like the Ruby is going to spend a winter season in Galveston. Her work has appeared on Cruise Critic, USA Today, the Associated Press, NBC News, the Miami Herald and Huffington Post. Sickness Medical Expense: Up to $10,000 ($20,000 with the Platinum plan) if you become sick while traveling. Keep asking questions in case the website hasnt been updated. Now every single dollar I paid has been refunded either as FCC or as a credit card refund. Call us at 800-338-4962 or inquire about a vacation here. The program allows guests the flexibility to change their vacation plans up to 30 days prior to the day of departure, receiving cancellation fees as a future cruise credit to then book another voyage when the time is right. Cruise Hive was established back in 2008 and among the earliest blogs in the industry. 2Available in the United States, Canada, United Kingdom, Australia & New Zealand. "Currently, we are providing guests with cruises booked through Jan. 31, 2022, who . The Carnival-owned cruise line is informing guests of cancellations that impact two ships. *A few FCCs appear as discounts, which can only be applied to cruise fare and not other components of your booking or those of your travel companions. . I canceled my 28Feb2022 cruise 62 days prior. For UK Guests: Please note any FCCs issued for the cancellation of a cruise booking by Princess Cruises after 1 July 2021 are not covered by ABTA's scheme of financial protection, although any booking made using the FCC will be protected up to the amount of the refund due on the original booking. Passengers are advised to purchase travel insurance for all legs of their trip, including hotels and airfare in addition to merely their cruise. Passengers canceling with the relevant windows will receive refunds as noted, less any cancellation fees, which will not be refunded as onboard credit or otherwise. They can get a full refund, accept future cruise credit or book a future cruise at the same price of their 2021/2022 fare. I wonder where the Royal will go? List says Royal- Alaska. If yours is one of them, youll see this in the Circle Savings section of your My Princess account. Q: If my pet becomes ill and I have to cancel my trip as a result, will Princess Vacation Protection reimburse me?A: Although you would not qualify for cash reimbursement, as an added feature for purchasing Princess Vacation Protection, Princess will provide a credit toward a future cruise equal to 75% of the cancellation fees imposed (100% if Platinum Vacation Protection is purchased) if you choose to cancel for an ineligible reason. You can apply it toward your next cruise fare or contribute to a travel companions fare on your booking. Does anyone understand why Majestic and Royalto Australia/NZ was cancelled but Crown was not? While I was writing my post above, I checked the list of cancelled sailings and noticed Majestic was still coming here and some of the cancelled cruises had Majestic cruises as the replacement. Help protect in the event of unforeseen illness, including COVID-19, trip delays, baggage issues and more. Sorry, meant that I wonder where the Royal will go AFTER Alaska. This means cancellation fees may be incurred by someone else on your booking who may or may not have applied FCCs of their own. Comparing the Princess cruise ships sailing to Alaska in 2023, Holland America Line and Princess Cruises bring back face mask requirement on Alaska cruises, Three more Princess Cruises ships return to service, Princess Cays: What you need to know about Princess Cruises Private Island, 15 reasons why a solo cruise is a great way to travel, I'm 28 and spent $20,000 on cruising in the last year. If you are delayed starting your trip or returning home, you may be reimbursed for expenses that were not arranged through Princess including meals, hotel, and transportation. Our FCCs must be booked and sailed by December 31, 2022. In total, 18 itineraries are canceled, including those that can be combined into longer sailings. Example of the RF fee for our 2025 cruise in a RS - Edited 20 hours ago by Jim_Iain It was already cancelled twice and now 3 times. This will have to be selected by the end of 2023 and is tied to the guests Captains Circle Number. It comes as the cruise line is dealing with labor shortages while occupancy levels rise across its ships. Princess wants to make sure the guest experience onboard remains exceptional and by canceling the voyages, it allows more time to increase the crew levels. For excursions involving helicopter flights, you must cancel your booking by 12:00 p.m. on the day after embarkation. As of 2021, it is the second largest cruise line by net revenue. We'll send you a weekly newsletter to your inbox. Majestic is also listed to do cruises just prior and after your cruise. In the event any guest believes any cancellation fees have been applied in error, they should contact us. Actually, it states Contact Center, my error. At the same time, we elected to use our credit card to pay a deposit on a December 2022 cruise, because the FCC wasnt in our account yet and there were just a few cabins remaining on that cruise and we wanted to snag two with our friends. Carnival Cruise Line will be expanding its European cruise offerings in 2024, as it has opened reservations for 17 voyages aboard Carnival Legend. So, what happens when you book a Princess cruise and have to cancel it? FCCs cannot be used for onboard expenses (including but not limited to shore excursions, crew incentives or other optional programs or services). Share your form with others. Find a Bargain Please choose a vacation type. In between time I bought Princess' Vacation Protection insurance; bought it early to start the "60 day pre-existing" clause. Pro-rated . Another one bites the dust! Yep, our Pacific Coastal on Majestic in May 2023 was axed. Due to labor challenges, Princess Cruises is forced to cancel 11 sailings for the Diamond Princess cruise ship, resulting in a delayed return to service. However, if I do not see such an FCC I still feel canceling was our smartest move.for our situation. Onboard Credit not applicable to the World Cruise and World Cruise Segment Voyages or non-world cruises 45+ days in length. Recent updates have been made to cancellation schedules and refund guidelines for various cruise lines. 1 Non-insurance feature provided by Princess. Princess is extending its 'Book with Confidence' program to summer 2022 sailings, including all cruises departing through Sept. 30, 2022, for all bookings made by March 2, 2022. Learn more about our commitment toCruise Health. Full Refund Time Frame. Cancellation of excursions booked onboard must take place before the cutoff date listed in the shore excursion brochure in order to receive a refund. As of today, which is only about 2 weeks after canceling, I do not see that Princess FCC on my record. For even greater peace of mind, Princess also offers Princess Vacation Protection that will provide full vacation protection in the form of a future cruise credit or a reimbursement of the normally non-refundable cancellation fees, depending on the reason for changed plans. Future Cruise Deposits cannot be added to a booking after the booking has been paid in full and may not be combinable with other promotional offers. As I understand from the folks down under who post in the Australia/NZ form here on CC, nothing is going to be decided as far as cruises until after their elections which are several months away. Princess Cruises, Ro. There are six sailings canceled, including those that are combinable. Princess will refund the cancellation fees (up to the full value of the cruise vacation) if you have to cancel your trip because of a specified reason such as illness, injury or death of yourself, a traveling companion or either of your immediate family members. That's what I'm picturing: Majestic and Royal biding their time on the West Coast We are on the Ruby Panama canal as well as the next cruise to Hawaii. I read this weekend about people onboard the Majestic last week where everything started out great, but many started coughing, sneezing, clearing their throats, and feeling quite run down shortly after returning from their second port, no matter how careful they had been. The book with confidence and the January rebooking option from Princess, if you cancel shows in my account as sail by Dec 31, 2022. By When you finally decide on a vacation, rarely does one's mind resort to the worst case scenario: cancelling it. It appears other cruise lines are announcing their intention to come and I see Celebrity still has a repositioning cruise from Hawaii to Sydney on October 3, so Princess are giving these companies are free hit by reducing the number of ships coming here. I had specifically asked my TA to double check, and glad I did, because I had assumed for several weeks that I was safe to wait until mid-January to make my decision due to having purchased PVP. These cover the transatlantic voyage from the U.S. to Denmark, Baltic sailings, and return transatlantic voyage from Europe. Princess has temporarily revised its final payment dates and cancellation policies for cruises departing up to 15 October 2020. Purchases will be added to your stateroom folio and your Onboard Credit will be automatically applied before your credit card is charged at the end of your cruise. Contact your Sales Agent or our Customer Service department online, via email, or by phone at 1-800-427-8473 and ask about potential opportunities for flexible cancellation policies, rebooking opportunities and other options. For UK Guests: Please note any FCCs issued for the cancellation of a cruise booking by Princess Cruises after 1 July 2021 are not covered by ABTA's scheme of financial protection, although any booking made using the FCC will be protected up to the amount of the refund due on the original booking. Vaccinated cruises are available to those who have received their final dose of an approved COVID-19 vaccine at least 14 days prior to the sailing day (not counting embarkation day) and have proof of vaccination. We chose the latter. Any 2021 Cruise departing on or before November 1st 2021 from/to a US port has been put on a stop sell per CDC guidance. Youll have up to two years to book your cruise with your preferred Travel Advisor or Cruise Vacation Planner or directly through Princess. We make sure cruisers are fully prepared for their cruise vacation with tips on ships and ports. The drink package included with Princess Plus covers beverages up to $15, while Princess Premier covers those up to $20. Princess Cruises ; Princess cruise Feb 2022 - Cancel for any reason with Princess' Vacation Protection insurance - FCC good how long? I am now confident we made the right decision to cancel, as sad as it was at the time. Open Mon-Fri 7am to 10pm, Sat-Sun 8am to 8pm, U.S. Central Time . We make sure cruisers are fully prepared for their cruise vacation with tips on ships and ports. Trip Delay: Up to $500 for any pre-cruise trip delay expenses and/or post-cruise trip delay expenses up to $1,500 (not to exceed $1,500 for both pre- and post-cruise delays) for meals, hotel and transportation. It would be nice if they moved it into 2023 since we always cruise in Feb or Mar so having it expire in Dec does us no good. For sailings departing on or after November 1, 2021, Princess Cruises' Cruise With Confidence program no longer applies, and refunds will be given according to the above schedule. This program also covers guests during their cruise, including lost or damaged luggage protection, emergency excess medical expenses and emergency evacuation, and trip interruption coverage which provides pro-rated refund if illness interrupts the cruise and extra costs associated with trip delays or interruptions. Excursion Terms & Conditions - Princess Cruises Excursion Terms & Conditions Plan a Cruise Find Cruises & Cruisetours Cruise Deals Learn About Cruising Cruise with Confidence New to Cruising Why Princess? If you booked Restricted Air, the airline will decide whether it will issue you a flight credit. It does mean that the cruise line has canceled a total of 11 voyages for the Diamond Princess cruise ship out of San Diego, California, from September 1, 2022 through November 13, 2022. Sorry, my bad, I meant Grand and not Crown. Q:If I have a heart condition and am on continuing medication, am I protected if my heart condition flares up during my vacation?A: Yes! Q: Am I protected by my Princess Vacation Protection plan if my mother, who is not traveling with me, develops pneumonia and I have to cancel my trip to care for her?A: Yes! Need help while you travel? Cruises with Princess include your food, accommodation, and entertainment. . You may also receive a refund for part of your cruise fare depending on the length of your itinerary and how far in advance of your departure date that you cancel. I have bookmarked your post so I can reply once I see something; could be many months from now!. Princess will refund the cancellation fees (up to the full value of the cruise vacation) if you have to cancel your trip because of a specified reason such as illness, injury or death of yourself, a traveling companion or either of your immediate family members. Sailing Window: Sailings through September 30, 2022 Product Eligibility: New reservations made through May 31, 2022 Do you have a Princess Cruise Line Future Cruise Credit? Should I think our cruise is a go or not? An FCC may be applied to new bookings or it can be applied to a Princess Cruise that you've already booked as long as it departs before December 31, 2021. If you have any questions about your current coverage, call your insurer, insurance agent or broker. A Princess spokesperson said the changes were made due to "labor challenges." This did not bother me since it was the same itinerary and OBC perk from original cruise was transferred to new cruise. You dont need to take any action to receive the default compensation offer. Reasonable expenses that are a direct result of a change in your voyage or itinerary made by Princess Cruises may be submitted for consideration for reimbursement. Wow. . If a guest selects an FCC and then requests a refund as set forth herein, the guest will not be entitled to any other compensation/credit. New Booking confirmation from TA show the then current cost of the Replacement cruise rather than the cost of the original cancelled cruise. For. Princess Cruises had a mask mandate in place for cruises of 10 days or longer, but this has now been extended to include all cruises of any length. What if I cancelled a booking on a cruise that Princess is now cancelling?You can check the relevant cruise details on this page to see if you qualify for any additional compensation. Sorry it I used the wrong terminology for Princess when I said CwC instead of Book with Confidence. FCC for my deposit paid. Maybe I will do a land trip if Covid testing is withdrawn. I'm so frustrated. You dont need to take any action to receive the default compensation offer. Captain's Circle Loyalty Tiers Cruise Advice Top 10 New Cruiser FAQ Cruise Destinations Destinations Overview Alaska Asia Australia & New Zealand Future cruise discounts have no cash value and are non-refundable. So you have read that some people other than me have gotten an FCC with a deadline in 2023? Usual three options including getting our money back, schedule another cruise or take an FCC and wait. Learn about the types of cruise credits and how to use them. With the insurance, no, I don't expect it to be refunded since I used it to cancel. I also cancelled using the cruise with confidence plan, cancelled my Feb 10 cruise on Jan 5, before the 30 days were up. And that FCC expires 5/1/23.

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