gas station manager duties and responsibilities
By emphasizing customer service and providing home-style food options and hand crafted curios in our convenience store, Roys Station stands out from corporate competitors in the area and is a pillar of the local community. Gas Station Manager. Created and entered new PLU's of new merchandise, Customer service- greeted customers and ensured they are getting proper service, Provided excellent customer service by addressing all aspects of customer stay, Regularly discussed with customers regarding their stay to improve service. Gas station managers are responsible for maintaining fuel and merchandise inventories. Answer and resolve customer needs and objectives. White Castle Crew Manager. The manager's duties also include igniting enthusiasm in workers by initiating specials grants for the best serving personnel at the store. Report fuel transactions and supplies purchases; operate computerised cash registers; process credit card transactions and cash purchases; compose balance sheets; operate cash drawers and carry out cash deposits. "Would you like a cold drink to go with those chips" is an example of suggestive selling. Ensure joyous experience to customers and guests through cool pleasant services. No matter the size of your station or the products/services you offer, your gas station managers are responsible for the entire operation running smoothly and ensuring the needs of customers and employees are met. Some gas station managers are given a commission for certain sales. Now they oversee fuel and mini mart operations and all the electronic trappings that accompany them. Trained all new employees in compliance with company policy. Learn about the education and preparation needed to become a station manager. Oversee the reporting of employee hours, manage payroll and payroll taxes. Managers of gas stations are paid bonuses for meeting performance goals. Take samples of gases and conduct chemical tests to determine gas quality and sulfur or moisture content, or send samples to laboratories for analysis. Follow these steps to hire a gas station manager: Step 1: Identify your needs Step 2: Create an ideal candidate profile Step 3: Make a budget Step 4: Writing a gas station manager job description Step 5: Post the job Step 6: Interview process Step 7: Send a job offer and onboard your new gas station manager Maintained the gas station in good conditions. If the customer is unable to pump the gasoline or the customer prefers not to pump the gasoline, it is. At the direction of the Administration Manager perform interaction with patients and staff in making Schedule their work and activities, give instructions, motivate and direct the workers to meet the company objectives. They should be able to welcome clients and answer inquiries regarding the items supplied at the gas station. On a daily basis, the manager of a gas station greets customers, orders stock and interacts with vendors delivering goods. They also check customers' IDs for all beer, wine or liquor purchases. Spanish (spoken by a majority of employees), Must be able to work early morning and overnight shifts. The responsibilities of this position are to: 1. Review films from card locks on weekly basis to insure no theft was taking place. Promoted and demonstrated good work ethic and team leadership qualities. These professionals also hire and train employees on running cash registers,. It also helps guarantee client happiness by offering rapid and accurate service. The roles of gas station managers have changed a lot since the 1960s and 1970s, when their employers sold just gas and little else. Negotiate terms such as price, quantity, quality, and delivery terms with vendors and suppliers in order to ensure the most beneficial buying conditions. Do you enjoy building rapport and creating relationships with your team as well as your guest? They wait outside for customers and assist them to their transaction. For example, if a pump isnt operating correctly, you may be able to repair it yourself or tell an employee to do so. To work as a station manager, you may be required to have a high school diploma, be at least 21 years old and eligible to work in the U.S., work overnight shifts and have managerial experience. She holds a B.A. Gas station managers must operate within budget parameters for expenses such as labor and inventory costs. This includes knowing each employees availability and skill level as well as determining how many workers are required throughout various times of day or week. Apply for the Job in Gas Station Deli Manager at Rathdrum, ID. cash handling, as well as running of credit cards, ordering of store inventory and dealing with distributors, Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors operations on sales, Determine merchandise and services to be sold, and implement price and credit policies, Locate, select, and procure merchandise for resale, Develop and implement marketing strategies, Utilize and cooperate with require customer appreciation, Execute closing procedures for bank deposits after each 24 hour period, Accurately check all gas tank levels and schedule refills, Training of new employees of RBY register system and sales prices, Providing excellent Customer care and customer happiness, Using spreadsheets for daily sales calculations. Create and administer consumer loyalty and incentives programs. 4.7. Easy Apply Managers interact with the public and work alongside their employees. The gas station supervisor job description has changed significantly. Maintained and obtained a clean and customer friendly environment for various customers. Create payroll reports (new hires, all employee hours tracked, adjustments to payroll, terminations) (new hires, all employee hours logged, changes to payroll, terminations). Implement and monitor company activities in compliance with legal contracting and purchasing legislations. Manage 3 full time assistant manager and 6 part time employees, oversee employee performance, mentor employees to improve performance over time, identify potential for supervisor and manager roles in employees. Easy Apply 8d Develop business strategies to raise our customers' pool, expand store traffic and optimize profitability. The position of the assistant gas station manager is an important role to facilitate daily operations of any gas station. Comply with specific legal regulations, e.g. Cleans gas spills using neutralizing agent and/or absorbing cloth; disposes of material properly. Account for all customers, communicate results to owner, and take appropriate actions when appropriate 3. Working as a Gas Station Attendant. Undertake ordering of services, equipment, goods or ingredients, compare costs and check the quality to ensure optimal payoff for the organisation. You should also be aware of local rules and regulations addressing fire safety and emergency response protocols. Sample Letters For Your Important Situations, Station Manager Responsibilities and Duties. Your responsibilities include meeting customers' needs, maintaining the facilities, and helping people . Notifying dental/medical assistants of patient arrival. Store Clerks must also make sure that all the displayed products are arranged according to the company's standards in product display and arrangement. They also need to be able to manage the financial parts of the company, such as ordering merchandise, maintaining budgets, and ensuring sure the gas station is successful. They typically work right below Assistant Managers and eventually move up to these supervisory roles. He/she is also involved with the coordination and supervision of activities which concern the sales of retail in the convenience store. Promoted to a larger store which sold alcohol and with a daily turnover of over $15,000. Having great organizational skills may help you manage your time efficiently and ensure that your team has everything they need to finish their task. Effective managers also check product sales and monitor stock levels to make sure they have plenty of each item. Build a lasting and meaningful relationship with suppliers and service providers in order to establish a positive, profitable and enduring collaboration, co-operation and contract negotiation. Station manager provides leadership, management, technical and professional direction to an on island workforce through managers and supervisors responsible for Operations & Maintenance (O&M) functions in the areas of airfield operations, base support services, including housing, dining and . All rights reserved. Make judgments on all items sold and services provided to increase station income. Have solid communication skills: Gas station managers need to be able to converse successfully with clients. Formal education is not mandatory for this role and employers select resumes demonstrating aptitude for the job, previous working experience in a gas station and, Related Career Interviews. Management Duties. Utilize and cooperate with the required customer appreciation and incentive programs. Maintain good relationships with the vendors and suppliers. Responsibilities. Met and exceeded company sales growth by 8% each year. You can use this gas station manager job description to help you create a job description for the next gas station manager job opening you have or to help you more clearly define the role of an existing manager. Prepare and make up regular reports on the types and amounts of fuel, oil and other accessories sold in fuel stations over a period of time. Manage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Maintain the service station premises in a neat and organized manner. Gas station attendant job responsibilities and duties: There are many duties that a gas station attendant must get on during his daily job, first of all, is be in charge of the store of the gas station, guide the customers on the products available in the store, provide them information regarding the prices, scanning and packing them for the . Feel free to use our job description template to produce your own. Turning a profit is the ultimate goal of running a gas station. The law which mediates the relationship between employees and employers. Manage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Conducted continuous stocktaking to maintain proper inventory standards. Answer and resolve customer needs and objectives. Leadership: Leadership is the capacity to encourage and lead your team members. when creating your own gas station job description and when reviewing any gas station job description resume you receive from applicants. Maintained fuel reserves and scheduled fuel deliveries when required. Customer Service: Customer service is the capacity to offer a favorable experience for customers. Executed inventory and stocking of goods and merchandise inside the store. Ordering lubricant and other supplies for repair shops, Ordered stock for sale in station convenient stores, Managed revenue and multiple bank accounts, Liaised with Shell corporate headquarters nationwide, Interviewed and hired all gas station personnel, Managed payroll, daily books, invoices and receipts, Maintained inventory, ordered gas and products for store as needed, Interacted with customers on a daily basis in a full-service gas station capacity. The Gas Station Clerk is accountable for the outstanding customer service that is provided to patrons and new gas station customers. legal, technological, hazardous and others) regarding the product. Gas Station Cashier, January 2007- Present Company Name, City, State Responsibilities Served and worked with gas and petroleum product purchases of the customers. Submit bi-weekly payroll info (time cards, payroll changes, new hires, and terminations). Many gas bays are self-service, but managers often have to activate the gas pumps from inside their units after credit card transactions are processed. Duties of a Gas Station Assistant Manager. Gas station managers may also have to tell consumers of shop restrictions, such as whether they take credit cards or whether overnight parking is permitted. Outgoing? As a gas station manager, you sometimes have a shift with other employees and other times manage the store on your own. Researching to figure out how to expand business. Maintain positive relationships with local vendors of handmade souvenirs. Daily balancing of a $15,000 dollar daily report. Ensure that all local, state and federal requirements for lawful operation of the gas station are met by all employees and customers. Travel around Imperial County selling card lock fuel cards to fleet companies and local businesses, Over see two local card locks to insure honesty and integrity. Gas station managers are usually responsible for building sales and managing expenses, similar to how retail store managers work. Manage the gas station accounting system. Must have managerial experience (gas station management experience preferred). Plan Station budget and approve spending according to this budget. The range of pay for gas station managers is $9 - $16 with an average of $13/hour. You also need to keep track of employee attendance so you can make sure theyre safe when working alone at night or in risky conditions. You may also need to be flexible with employee shifts or when staff takes time off. A gas station manager supervises employees and schedules their work hours as a main responsibility of the job.. Languages that will likely be required are English and Spanish, as customers, employees and vendors often speak both. Ensure rules, directives and methods are conveyed to all station personnel. Processed employee payroll and maintained financial records, Collect payment for services and supplies, Lubricate vehicle, change motor oil, install antifreeze, and replace lights or other accessories, such as windshield wiper blades or fan belts. Top resume samples for Gas Station Managers emphasize leadership, time management, analytical thinking, problem solving skills, sales orientation, and customer service skills. Night shift + 1. Unlike earlier simple curbside gasoline filling stations, an architect purposefully designed the pagoda style brick facility [that] offered free air, water, Apply to Petrol Station Manager jobs now hiring on , the world's largest job site. As managers, they also have high-level responsibilities such as creating and meeting budgets, maintaining fuel supplies . new. Utilize entire superior communication skills with purpose to motivate staff as well as develop effective working relations with executives, peers and clients. Entry-level occupations start at $35,100 per year, while most experienced professionals earn up to $42,900 per year. Managers may also build sales by offering superior service such as being friendly and willing to help people find what they need to customers, which leads to repeat business. Lead a group of people to help them achieve goals and maintain an effective working relationship among staff. Permanent + 1. Having fuel sales skills may also assist you in better teaching personnel how to sell various kinds of gasoline and other items at the gas station. Responsibilities Managed the daily operations of the gas station. Operating scanners, scales, cash registers, and other electronics. Ensure that goods are labeled with all necessary labeling information (e.g. The gas station manager is expected to source and market convenience store merchandise, manage relationships with souvenir vendors, ensure consistent food service quality, improve employee productivity/customer service, maintain and increase revenue, create and manage expenses according inventory/payroll budgets and ensure positive customer experiences at all times. Full-time position operating a Chevron station, some Manager experience necessary. A gas station manager job description is simply a list of duties and responsibilities of a gas station manager in an organization. You can use this gas station manager job description to help you create your own. Gas station managers must ensure that safety and security protocols are followed, that fuel prices are set correctly each day, and that they meet management requirements. Interview, hired, trained employees on duties, company's policies & customer service, Answered phone, served customers & resolved customers & employees issues, Handled all sales transactions, prepared sales reports daily & bank deposits. Ordered products and supplies for the store every week. Implementing and managing the stations credit policy. This includes understanding what sorts of licenses or permissions are required for running a gas station in your location. Employers can also use it to sieve out job seekers when choosing candidates for interviews. Gas station managers must also train workers on various safety procedures, such as dropping large bills in locked deposit boxes and watching for suspicious activity: people hanging around for long periods or cars that leave and return anything that appears threatening or suggests a possible robbery. Out-of-stock products can cost gas stations hundreds of dollars in lost sales. As a gas station manager, you may need to lead teams of workers that work in several areas. Gas Station Managers oversee daily operations in gas stations and are responsbile for recruiting and training new staff, handling budgets, ensuring gas station safety, attaining sales goals and reporting to company senior management. Plan budgets, and authorize expenditures. Hire new employees by scoping the job role, advertising, performing interviews and selecting staff in line with company policy and legislation. Arrange to have shifts covered (e.g. Store Maintenance: A gas station manager controls the daily operations of a gas station, including ensuring that all equipment is in good condition. This competitive industry not, Top resume samples for Gas Station Managers emphasize leadership, time management, analytical thinking, problem solving skills, sales orientation, and customer service skills. How Much Salary Does an Assistant Manager Make at a Convenience Store? $13.65 - $17.86; Full-time, Part-time; Commack, NY 11725; Urgently Hiring; Apply Now . and selling advertising contracts to clients. Build a lasting and meaningful relationship with customers in order to ensure satisfaction and fidelity by providing accurate and friendly advice and support, by delivering quality products and services and by supplying after-sales information and service. Create employee schedules, ensure all shifts are covered and adjust these schedules to accommodate employees when possible. Directs traffic. Ensure to maximize profitability by superior client service, effectual and prompt communications as well as follow up on every pending matter with customer. Minimum 5-10 years of managing experience in the retail fuel station, service industry. Plan and make orders for the required materials. You may also be responsible for recruiting and training new workers, thus showing an aptitude to teach others might convince prospective employers that you are capable of leading a team. They are responsible for overseeing day-to-day operations, scheduling, keeping . Conducted and performed inspections of all gas station equipment and facilities. Manager, Total Filling Station, New York. The salary range for a manager with at least a high school education is between $57,169 and $99,821. Performed all purchasing & inventory duties for convenience store. Get a quick view of the requirements as well as details about, Address: No. Time Management Skills: The capacity for creating schedules and making sure daily responsibilities are met. Submitted timely reports on lottery, cigarette sales, fuel inventory, gross sales, etc. Utilize entire superior communication skills with purpose to motivate staff as well as develop effective working relations with executives, peers and clients. This guarantees that you know how to react if an emergency arises on your property. Daily functions would include fuel ordering, managing the store and counter, and maintaining the cleanliness of the facility. ASRC. Recommended and selected out-of-stock product based on customer requests, Built long-term customer/vendor relationships, Met and exceeded company sales growth by 8% year on year. Other duties include creating the employees' schedule, training new employees, supervising daily activities and, A gas station attendant must have a good pleasing personality because it is his or her job to greet customers with friendly atmosphere so as to entice them to come back. The duty is to take care of customers and stock the store. Performed opening and closing gas station duties daily. Ensure that all food served at Roys complies with state and local health codes. Experience: 13 yrs 10 mo. On a daily basis, the manager of a gas station greets customers, orders stock and interacts with vendors delivering goods. Gas station managers are responsible for the day-to-day operations of the gas station, thus they must manage customer service concerns, settle disagreements, and make rapid judgments. Ensure that employee conduct standards are met at all times and implement the companys disciplinary policy with written warnings and terminations. Be a career provides service station manager with service overview, planning, and direction of the operational activities at the establishment 2. 13. Qualified in managing staff by continually assessing sales performance, maintaining accountability and overseeing inventory ma. Construction Project Manager opportunity with attractive base salary plus bonuses! You also apply problem-solving abilities when workers have problems that necessitate mediation. By continuing to use this website, you agree to the use of cookies. Barrow, AK. 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